Ebn-E Sina Hospital Project

The Ebn-E Sina Hospital project is one of the most prominent examples of implementing smart security and communication infrastructure in healthcare centers in the country. In this project, RayaICT Company, utilizing its technical expertise and operational experience, has implemented a set of innovative solutions in the fields of video surveillance, security data transmission, and internal hospital communications. Our approach in this project is designed based on integration, sustainability, and security to provide maximum productivity for medical staff and hospital personnel while meeting the specific requirements of healthcare centers.

CCTV camera

In the first step of the project, the design and installation process of CCTV cameras began with a focus on complete coverage of the hospital’s critical areas. Areas such as the main and side entrances, inter-departmental corridors, emergency department, pharmacy, ICU, operating room, and parking lots were prioritized for installation. The type of cameras was selected based on lighting conditions, traffic density, and surveillance requirements. A combination of dome, bullet, and fisheye cameras were used to provide both a wider field of view and more detailed coverage.

An important point in implementing this section was to observe the principles of structured cabling and use cables resistant to noise and heat, because the hospital environment requires equipment with high stability and minimal electromagnetic interference. Installing equipment in standard racks, using industrial switches in the image transmission path, and designing backup paths allowed the video surveillance structure to be put into operation with the least amount of interruptions and errors.

Additionally, the use of smart NVRs with image analysis capabilities allows for the identification of suspicious movements, person counting, and traffic patterns. These capabilities greatly assist hospital security in making quick and accurate decisions.

Camera image transmission for security

In the continuation of the project, the issue of secure and uninterrupted transmission of camera images to the central security control room was put on the agenda. The design of this structure was based on the creation of a private network so that images could be transmitted to the monitoring center without dependence on the Internet and at maximum speed. The use of encrypted protocols in this path ensured data security against cyber intrusions.

For this purpose, a fiber optic network was deployed at key points in the hospital, along with secure wireless links in areas where cabling was not possible. By implementing a failover system, if a communication path is disrupted, an alternative path is automatically activated, preventing video surveillance from being interrupted.

Another advantage of this system is the ability to access remotely. The security team can view live or recorded images 24/7 via a management panel with leveled access. This increases the speed of action of security managers, especially in critical situations.

VoIP services (installation and setup)

One of the most critical components of this project was the implementation of a VoIP telephone system throughout Ebn-E Sina Hospital. The center’s traditional communications infrastructure was plagued with issues such as poor voice quality, inflexibility, and high maintenance costs. RayaICT designed and implemented an advanced VoIP infrastructure by carefully analyzing the hospital’s needs and reviewing its physical plan.

The new infrastructure was based on POE switches and IP phones, which were centrally managed on a separate VLAN platform. The call center system was also equipped with various features such as call queue, call transfer, automated response (IVR), call recording, and advanced reporting. These features not only improved the quality of internal communication between different departments, but also provided an effective communication path for patients and clients with related departments.

One of the unique features of this system was the ability to connect to managers' mobile phones outside the hospital. In other words, managers could answer intra-organizational calls or make calls to extensions from anywhere using VoIP applications.

To enhance the system's reliability, the VoIP infrastructure was equipped with two separate servers with Load Balancing and Redundancy capabilities. Also, all conversations are protected through TLS encryption to fully preserve the privacy of organizational communications.

Conclusion

The Project of Ebn-E Sina Hospital is an example of a successful and multi-dimensional implementation of technology services in a healthcare environment that was accompanied by numerous challenges such as health requirements, time constraints, the need for high stability and compliance with security standards. RayaICT Company, relying on technical knowledge, project-oriented experience and professional commitment, was able to successfully complete all stages of design, installation and commissioning of monitoring and communication systems in this center.

This project has not only increased physical security and improved responsiveness at the hospital, but has also provided a sustainable platform for the future development of new technologies in the field of health. The intelligent combination of video surveillance solutions, modern communication infrastructure, and integrated call management systems has made Ebn-E Sina Hospital a model for other medical centers in the country.

On this path, RayaICT Company It has once again established its position as a capable and reliable executor in the field of implementing information and communication technology projects in the health sector.